vTiger Market Research Form Sample - Guy Randall's Portfolio v1.1

Contact Details

1. Name *

2. Job Title *

3. Company Name *

4. Telephone * Please input your phone number with no spaces e.g. 01234567890. It must be 11 digits long.

5. Email *

Organisation CRM Usage

6. Do you use a digital CRM (Customer Relationship Management) system? * If Yes go to question 7, If no go to question 16.

7. Which CRM system do you use? *

8. What research did you carry out before selecting a CRM system? *

9. How easy was it to find the information you were looking for? *

10. Did you have specialist consultation to help you select a CRM? *

11. Which CRM systems did you consider? *

12. Have you ever changed your CRM? *

13. Why did you change your CRM?

14. What have you learnt from selecting/changing your CRM system? *

15. What would you do differently? *

16. Have you ever considered adopting a CRM system? *

17. What has prevented you from adopting a CRM system? *

CRM Comparison

18. Would you have used an impartial CRM comparison website if one were available? *

19. What CRM system features would you like to compare? *

20. What features/information would you want to see on a CRM comparison website? *

21. Would you have been prepared to pay for access to a CRM comparison website? *

22. How much would you have been prepared to pay for a month's access? *

23. If you were planning to change your CRM - Would you consider using a CRM comparison website? *

Survey End

24. Would you like to receive email updates on how to get the best from digital CRM? *